What is HaveAI?

HaveAI is a multi-channel support platform that helps businesses automate customer communication with AI. You train your assistant on your own data and deliver smart, 24/7 support on your website, on Telegram, on WhatsApp and other channels.

Overview

HaveAI uses Google Gemini AI technology to create an assistant tailored to your business. You train it with your own content (FAQs, product information, documents, your website) and it gives your customers instant, consistent, on-brand answers. When the AI cannot resolve something, the conversation is smoothly handed off to a human agent.

Accurate answers with RAG

HaveAI works with the RAG (Retrieval-Augmented Generation) approach: before generating a response, the AI performs a semantic search across your knowledge base and grounds its answer only in your data. This greatly reduces the risk of "made-up" answers.

Key Features

🤖 AI Training

Knowledge base: Add FAQs, product/service info and free-form content
Document upload: Automatic extraction from PDF and Word files
Website crawling: Import content automatically from your existing site
Brand voice: Customize the tone and style of the assistant's replies

📱 Multi-Channel Support

Web widget: Live chat added to your site with a single line of code
Telegram: Telegram bot integration
WhatsApp, Instagram DM, Slack: Messaging channel integrations

📊 Analytics & Management

Real-time message and session statistics
Customer sentiment analysis and AI performance metrics
Knowledge gap detection (unanswered questions)
Human handoff, templates and automation rules

How It Works

Add your knowledge

Train your assistant by adding FAQs, product information and documents.

Connect a channel

Add the widget to your website or connect channels like Telegram/WhatsApp.

Go live

Let your assistant respond to customers 24/7 and hand off to your team when needed.

Who Is It For?

E-commerce: Order status, return policy, product information
SaaS: Technical support, usage guides, pricing
Service businesses: Appointments, quotes, FAQs
Education & healthcare: General information and guidance

Important

HaveAI is not designed to provide medical, legal or financial advice. In these areas, we recommend directing your customers to professionals.

Next Steps

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