Chat Widget — Overview
The chat widget is the fastest way to bring your assistant to your website. Visitors ask their questions without leaving the page, your assistant answers instantly, and the conversation is handed off to your team when needed.
What the Widget Offers
- 24/7 instant replies: Visitors get answers without waiting.
- On-brand appearance: Color, title, position and avatar are customizable.
- Customer info collection: Optionally ask for name/email before the chat.
- Human handoff: The assistant transfers the conversation to your team when needed.
- Mobile friendly: The widget works properly on all devices.
How It Works
The widget runs via a small code snippet you add to your site. This code shows a floating chat button in the corner; clicking it opens a chat window (iframe) with your assistant. All AI processing happens on HaveAI's side — it doesn't affect your site's performance.
No coding knowledge needed
The panel generates a ready-to-paste code for your site. All you need to do is add it. There are extra conveniences for platforms like WordPress and Shopify.
Getting Started
🔧
Installation→
Add the widget to your site
🎨
Customization→
Color, title, position and avatar
📝
Customer Info Collection→
Pre-chat info form
🤝
Handoff Settings→
Human handoff behavior
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